Knowledge Base with RAG
Client: Customer support center
Challenge: Low query accuracy, slow response times, and poor customer satisfaction.
Solution: KrishCrest implemented RAG-enabled models to enhance search and response quality.
Impact: Query accuracy improved by 85%, faster support, and higher customer satisfaction.
Challenge: Low query accuracy, slow response times, and poor customer satisfaction.
Solution: KrishCrest implemented RAG-enabled models to enhance search and response quality.
Impact: Query accuracy improved by 85%, faster support, and higher customer satisfaction.
Project Highlights
- RAG-enabled search for support queries
- Integration with existing knowledge base
- Model fine-tuning for domain-specific accuracy
- Analytics dashboard for support managers
- Continuous improvement via feedback loop